We know it's difficult to buy online, we do our best to describe accurately, but sometimes your item just doesn't fit well or you just don't like it. Simply return to us within 30 days (in the same condition as it arrived).
If you want to exchange for a different size or colour, scroll down to exchanges below. We offer free return post for exchanges.
If you would like to return for a refund, you can either return to us using your own service, to the address below, or you can use our royal mail returns service, (postage cost of £3.99 will deducted from your refund).
With this service you can arrange collection from your home. If you do not have a printer no problem. When you have completed the return online, you will receive a returns email, simply show this to your postman or post office. They can scan the barcode on it from your phone.
If you would prefer to return using your own service please make sure that you use a tracked service and enclose a note with your return so we know who to refund!
Return Address:
Secret Label Returns, Unit B3, Phoenix Trading Estate, London Road, Stroud, Glos GL5 2BX
We offer free returns on exchanges. Please re-order the new item and return the item you wish to send back by clicking the button below. The cost of return post for one exchange per order will be paid for by us.
