Delivery is free when you spend £50 or more.
Otherwise, standard delivery is £3.99 and Express Delivery (Royal Mail Tracked 24) is £4.99
We despatch orders paid for by 3pm same day, and delivery is normally 2-3 working days. Express delivery is usually next working day.
Delivery is free when you spend £50 or more.
Otherwise, standard delivery is £3.99 and Express Delivery (Royal Mail Tracked 24) is £4.99
We despatch orders paid for by 3pm same day, and delivery is normally 2-3 working days. Express delivery is usually next working day.
We offer an easy return service for 60 day after purchase. Items must be returned in their original condition and unworn.
Check out our Returns pages for more information.
We offer an easy return service for 60 day after purchase. Items must be returned in their original condition and unworn.
Check out our Returns pages for more information.
All new clothing made, should be worn. No new clothing in landfills.
Discover quality fashion with purpose! We give end-of-season fashion a new start. Lots of fashion stays unsold. For the resources that went in and for the people who miss out, it’s such a shame. We’re here to fix this, and share up to 80% off your favourite brands. By sourcing excess, end-of-line, and surplus stock from top labels, we provide you access to beautiful clothes without the premium price tag. Every piece you find here is hand-picked and in perfect, never-worn condition. So if you can live without the label, you’re unlocking both savings and sustainable style. 🌎💚
Feel great, save more, and join us in making a difference—one piece at a time.
All new clothing made, should be worn. No new clothing in landfills.
Discover quality fashion with purpose! We give end-of-season fashion a new start. Lots of fashion stays unsold. For the resources that went in and for the people who miss out, it’s such a shame. We’re here to fix this, and share up to 80% off your favourite brands. By sourcing excess, end-of-line, and surplus stock from top labels, we provide you access to beautiful clothes without the premium price tag. Every piece you find here is hand-picked and in perfect, never-worn condition. So if you can live without the label, you’re unlocking both savings and sustainable style. 🌎💚
Feel great, save more, and join us in making a difference—one piece at a time.
Dear Secret Label, it's a bit ironic my getting the email asking me what I think of the Half Zip Fleece Top because I have yet to receive it! Apparently my order was sent to the wrong customer so at the moment SL is waiting to receive it back from the person it was sent to, and then it will be sent out to me once SL have received it. I absolutely realise this was not the fault of the person I spoke to on the telephone but I did feel that her customer service manner could have been a bit better. She hardly apologised, made it plain she hadnt been at work on the day it was despatched, and thinks it will be with me next week - about 2 weeks since it was dispatched on 22nd. This is really disappointing. I wonder if I could at least have the postage refunded?
I look forward to receiving it and very much hope it will be with me before the end of next week. Thankyou
Dear Secret Label, it's a bit ironic my getting the email asking me what I think of the Half Zip Fleece Top because I have yet to receive it! Apparently my order was sent to the wrong customer so at the moment SL is waiting to receive it back from the person it was sent to, and then it will be sent out to me once SL have received it. I absolutely realise this was not the fault of the person I spoke to on the telephone but I did feel that her customer service manner could have been a bit better. She hardly apologised, made it plain she hadnt been at work on the day it was despatched, and thinks it will be with me next week - about 2 weeks since it was dispatched on 22nd. This is really disappointing. I wonder if I could at least have the postage refunded?
I look forward to receiving it and very much hope it will be with me before the end of next week. Thankyou